Terms of Service
The terms governing your use of PLATEP’s website, mobile application, and services.
Last Updated: [Insert Date]
Using the PLATEP Platform
These Terms govern the use of the PLATEP website (https://platep.com/) and the PLATEP mobile application (“Platform”).
Eligibility
You must be at least 18 years old to use the Platform and place orders.
Services
PLATEP provides meal kits, ingredients, and food-related products for delivery via its website and mobile applications.
Accounts
Users must provide accurate information and are responsible for maintaining account security.
Orders
Orders are subject to product availability, payment confirmation, and delivery serviceability.
Pricing
All prices are listed in INR and may change without prior notice.
Payments
Payments may be processed through third-party gateways such as UPI, cards, net banking, or wallets.
Delivery
Delivery times may vary depending on location and operational factors.
Food Safety
Customers must properly store ingredients and follow cooking instructions.
Allergens
Products may contain nuts, dairy, gluten, soy, and other allergens.
Intellectual Property
All Platform content including recipes, images, and branding belongs to PLATEP.
Limitation of Liability
PLATEP is not liable for indirect damages, allergic reactions, or spoilage after delivery.
Governing Law
These Terms are governed by the laws of India.